Privacy Policy
Condor Footwear (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and process your personal information when you use our website, condorfootwear.com (“Website”), and when you engage with us in any way. We handle your data with integrity and in accordance with data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Commitment to Privacy and Data Protection
We are dedicated to maintaining the highest standards of privacy and data security. Your trust is important to us, and we take all reasonable steps to ensure that your personal data is collected, processed, and stored securely and transparently. This Policy is designed to inform you about your rights and our responsibilities in handling your data.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all users of condorfootwear.com and individuals who interact with us via email, support channels, marketing, or other forms of communication. As the data controller, Condor Footwear is responsible for determining the purposes and methods by which personal data is processed.
For any questions regarding this Policy or the processing of your personal data, you may contact us at [email protected].
3. Categories of Data We Process
We collect and process various categories of data:
a. Usage Data: Includes your IP address, browser type and version, device operating system, referral pages, time zone settings, and usage patterns such as page views and navigation paths. This data is collected automatically through your interaction with our Website.
b. Account Data: If you create an account, we collect your name, email address, billing and shipping address, phone number, and password credentials.
c. Profile Data: Information derived from your account and usage behavior, including preferences, purchase history, items viewed, saved favorites, and demographic information.
d. Communication Data: Consists of your messages to our support team, contact form submissions, and any related correspondence and feedback.
e. Technical Data: Includes device identifiers, browser plug-ins, system configuration details, and network information that support the display and performance of our Website.
f. Transaction Data: Contains details of purchases made through our Website, payment confirmations, shipping addresses, order history, and delivery tracking.
g. Preference Data: Includes your consents for marketing communications, notification settings, and indicated interests in specific products or categories.
4. Legal Bases for Data Processing
We rely on several legal bases for processing your personal data, depending on the context and type of information:
– Consent: For sending marketing communications or using non-essential cookies.
– Contractual Necessity: To fulfill our contractual obligations when you make a purchase or open an account.
– Legal Obligation: To comply with lawful requests, tax or accounting rules, and data protection laws.
– Legitimate Interest: To enhance user experience, prevent fraud, maintain network security, conduct analytics, and provide customer support, where these interests are not overridden by your rights.
5. Your Rights
You have various rights regarding your personal data under applicable laws:
– Right of Access: Request access to your data and receive a copy.
– Right to Rectification: Correct inaccurate or incomplete information.
– Right to Erasure: Request deletion of your data, subject to legal and contractual obligations.
– Right to Restrict Processing: Limit use of your data in certain circumstances.
– Right to Data Portability: Receive your data in a structured, machine-readable format and transmit it to another controller.
– Right to Object: Object to marketing uses or where data processing is based on legitimate interest.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement advanced security measures to protect your personal information:
– Encryption of personal and transactional data in transit and at rest.
– Role-based access controls limiting data access to authorized personnel.
– Secure backup systems and disaster recovery mechanisms.
– Staff training programs on data handling, phishing awareness, and regulatory obligations.
While no system is completely invulnerable, we follow industry best practices to minimize risk and promptly respond to data breaches.
7. International Data Transfers
If your data is transferred outside the European Economic Area (EEA) or equivalent jurisdictions for processing, we ensure that appropriate safeguards are in place. These include:
– Standard contractual clauses approved by the European Commission.
– Verification that third-party processors are certified under an adequate privacy framework.
– Additional contractual and technical measures, where needed, to ensure continued protection.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including compliance with legal, accounting, or reporting requirements. Data retention periods include:
– Account Data: Retained while your account remains active and for up to 6 years thereafter for legal obligations.
– Transaction Data: Retained for 7 years for tax and financial compliance.
– Communication Data: Retained for 3 years to support service history and claim defense.
– Technical and Usage Data: Typically anonymized or retained for up to 12 months for analytical use.
– Marketing Preferences: Retained until you withdraw your consent or unsubscribe.
9. Cookie Policy
We use cookies and similar tracking technologies on condorfootwear.com. Categories of cookies include:
– Essential Cookies: Necessary for Website functionality (e.g. maintaining sessions, logging in, processing payments).
– Functional Cookies: Enhance your experience (e.g. language selection, saved preferences).
– Analytics Cookies: Allow us to analyze user behavior via tools (e.g. Google Analytics) to improve performance.
– Performance Cookies: Monitor error messages and platform stability.
10. Cookie Management and Compliance
Upon your initial visit to our Website, a cookie banner will request your consent for non-essential cookies in compliance with GDPR and CCPA. You have the right to accept, reject, or customize your cookie preferences. You may revoke your consent at any time through our Cookie Settings or by adjusting your browser configurations.
Under CCPA, California residents have the right to opt out of the “sale” of personal data as defined under CCPA. We do not sell personal data in exchange for money; however, you may still exercise this right by contacting us if you have concerns about third-party data sharing.
11. Children’s Privacy
We do not knowingly collect or process personal data of children under the age of 13. If we learn that we have collected information from a child without parental consent, we will promptly delete such information. Parents or legal guardians who believe their child has provided us with personal data may contact us at [email protected].
12. Policy Updates and Changes
We may revise this Privacy Policy to reflect changes in legal obligations, business activities, or user needs. Any material changes will be communicated through appropriate channels such as notifications on condorfootwear.com or via email where consent has been provided. Continued use of the Website constitutes your acknowledgment of the updated policy.
13. Contact Us
If you have questions, concerns, or wish to exercise your data protection rights, please contact us at:
Email: [email protected]
Website: https://www.condorfootwear.com
We are committed to full compliance with applicable privacy laws and will make every effort to protect your personal data and respond promptly to your inquiries.